SHIPPING & DELIVERY

We ship from Berlin to many countries around the world.

Orders are dispatched every Wednesday via German Post and expected delivery time is for:

­Germany 1–3 business days

­Europe 3–10 business days

­Asia-Pacific 8–15 business days ­

­­All the Americas 6 to 8 weeks, due to COVID–19

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­Australia, New Zealand 25 to 30 days, due to COVID–19

­All other countries 2 to 5 weeks

With the COVID-19 crisis, shipping is NOT possible to following countries:

Bahamas, Belize, Bolivia, Brunei, Cayman Islands, Cuba, Dominica, French Guiana, Gambia, Granada, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Cape Verde, Laos, Libya, Mauritius, Mongolia, Saint Kitts and Nevis, Saint Vincent And The Grenadines, South Sudan, Venezuela, Turkmenistan.

Orders outside Germany are tracked, except Chile due to COVID–19.

When you place an order, you will receive and email with the order confirmation. You will receive another email with the shipment tracking number, once the order is dispatched.

Shipping rates are calculated according to destination and package weight.

All payments are processed securely through Stripe (credit cards) or PayPal.

PayPal users are advised you to ignore the first PayPal button and fill their shipping information first, another 'pay with PayPal' option will be offered at a following step.

Crayolab Ltd is the indie publisher carrying the magazine. If this name appear to you during our exchange, this is still us.

We hope the COVID–19 crisis will be over soon, so we can get to reach you all! Until then, stay safe.